Support / Contact
Your Key didn't arrive after purchase or you have billing questions
You bought the product via our E-commerce reseller, the company we work with to securely handle online financial transactions. A good way is to use their system to get the information you need:
- Try PayPro Global's 24/7 support. (only sales from August 2015 onward).
- For sales before August 2015, try Avangate's Transaction Lookup System, or their 24/7 support. (only sales from February 2007 onward).
If this doesn't work out feel free to contact us, and our help desk will help you personally!
You bought a license but you can't enter the code
Please check this page about registration issues first before you contact us, it probably will explain things:
In case the problem appears to be topic 5 as described on previous page, then please fill out the support form below and clearly describe that topic 5 is the reason. Also provide the license details you received after the purchase. This will enable us to provide the best possible support.
You want to contact us
Smart Projects takes your questions and suggestions very seriously and we will do our best to help you out in case of problems.
The big advantage of this support form is that it helps filter emails in the battle against spam and as a result your message can be dealt with faster, also the risk of losing your message because of spam filters is smaller.
Leave your message here:
Or per email:
If you have questions regarding payments, contact us at: firstname.lastname@example.org.
If you have technical problems, questions or suggestions, e-mail us at: email@example.com.